Help Center

Pay through the GCash, Maya or bank details your PMO lists on the Pay page. Then upload a screenshot or photo of your proof of payment. Baryo doesn't take payments itself.

Your PMO hasn't set them up yet. Please check back later, or open a ticket to let them know.

Your PMO reviews each proof by hand, usually within a few working days. We'll email you as soon as it's approved or rejected.

Once a payment is approved, its receipt appears under Receipts, and we email you the receipt number.

Check the reason in the email or on the payment itself. You can upload a clearer proof, or open a ticket if you think it's a mistake.

The extra stays on your account as credit and is used for your next bill.

As soon as your PMO approves your payment. It appears under Account, then Receipts, and on the paid bill.

It's your association's official acknowledgment of payment, with its own receipt number. If you need a BIR official receipt, ask your PMO.

Open the receipt and tap Share to save it as a PDF or send it.

Open a ticket and link the payment. Your PMO can correct it and issue a new receipt.

Your PMO reversed that payment, and the receipt is no longer valid. The reason is on the payment timeline. If you think it's a mistake, open a ticket.

Receipts stay in your account for as long as you're a member of the property. If you moved out, ask your PMO for a copy.

Your PMO sets the due dates and penalties for your village. By default, a late fee of ₱150 is added after a bill is 7 days overdue, and you get reminders before that happens. Proof of payment uploaded before the due date counts as on time. If you paid on time, open a ticket and link the bill.

Open a ticket, pick "Bill dispute" and link the bill. Your PMO can adjust or waive it.

Your PMO decides when reminders are sent. By default, you get one 3 days before the due date, one on the due date, and one the day after. If the bill is still unpaid, you get one every 7 days, up to 3 times.

Tap "Forgot password?" on the sign-in page, and we'll email you a reset link.

Check your spam folder, then tap Resend. If it still doesn't arrive after a few minutes, try again later.

Each property is listed in your account, and you can switch between them.

Tell your PMO, and they'll update your access. Your past receipts stay on record.

Only your village's PMO and its authorized staff. Other villages never see it. Read more in our privacy policy.

Yes. Open a ticket and pick "Other", or email our data protection officer.